team: community (fashion brands)
why this role exists
polopan isn’t just building software.
we’re building a network of fashion brands that learn from each other, grow together, and become stronger because they’re part of the ecosystem.
the best communities don’t exist because someone sends reminders.
they exist because members genuinely find value in showing up.
this role exists to make polopan the place where fashion founders, ecommerce teams, and brand operators want to spend time—even when they’re not actively using our product.
we care less about the size of the community, and more about whether people would miss it if it disappeared.
what you’ll be responsible for
1. building a community brands actually care about
manage and grow our community of fashion founders and operators
welcome new members and help them feel like they belong
encourage meaningful conversations instead of superficial engagement
create an environment where brands help each other—not just us
2. creating moments worth showing up for
plan founder meetups, AMAs, workshops, and virtual events
bring together operators, creators, agencies, and industry experts
identify topics the community genuinely wants to discuss
ensure every event leaves members with something useful—not just another calendar invite
3. becoming the voice of the community
understand what merchants are excited about, worried about, and building
surface trends, insights, and recurring problems to the product team
help founders connect with the right people inside and outside the community
make sure every member feels heard
4. growing the ecosystem
build relationships with Shopify agencies, ecommerce consultants, creators, logistics partners, and commerce tools
identify opportunities for collaborations, co-marketing, and community partnerships
help make polopan the default home for conversations around fashion commerce
grow the quality of the community—not just its numbers
what we care about (more than engagement metrics)
we don’t measure this role by:
messages sent
events hosted
community size
posts published
we measure it by:
how many meaningful relationships are created
how often members help each other without being asked
how many founders return because they genuinely find value
how strongly members identify with being part of the polopan community
sometimes community growth will be a priority—not to inflate numbers, but to make the network more valuable for everyone already inside it.
what we’re looking for
you’ll likely resonate if you:
love meeting new people
naturally introduce people who should know each other
enjoy bringing groups together around shared interests
care more about genuine conversations than social media metrics
are curious about ecommerce, fashion, and entrepreneurship
make people feel welcomed wherever you go
experience that helps (not all required):
community management
events or partnerships
working with founders or startups
Shopify or ecommerce ecosystems
content creation and storytelling
strong written and verbal communication
you don’t need years of community experience.
we’re looking for someone who genuinely enjoys helping people connect and succeed.
what this role is not
not social media management
not influencer marketing
not customer support
not event planning in isolation
this is a community-building role.
the relationships you help create will become one of polopan’s strongest competitive advantages.
how success looks (first 90 days)
our first group of merchants actively participates in the community
founders begin helping each other without prompting
events become something people look forward to attending
valuable feedback consistently reaches the product team through community conversations
new merchants hear about polopan through existing community members
final note
we’re building this company deliberately.
we believe the strongest marketplaces aren’t built on transactions alone.
they’re built on trust, shared knowledge, and relationships that compound over time.
if you’re excited by bringing ambitious founders together, creating communities people genuinely care about, and helping shape the future of fashion commerce, we’d love to talk.