Shopify Merchant Terms of Service

 

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Overview

These Shopify Merchant Terms of Service (“Terms”) govern how merchants (“Merchant”, “you”) use the PoloPan Shopify application (the “App”) provided by Rofoso Consumer Private Limited (“PoloPan”, “we”, “us”, or “our”).

These Terms apply specifically to merchants integrating the PoloPan Shopify app for conversion tracking, reporting, and billing/usage calculations. By installing or using the App, you agree to be bound by these Terms.

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Last Updated

April 19, 2026

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Related Policies & Links

• Privacy Policy: https://polopan.com/privacy-policy

• Terms of Service: https://polopan.com/terms-of-use

• Data Processing Agreement (DPA): https://polopan.com/data-processing-agreement

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Terms Version

April 19, 2026

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Service Scope

The PoloPan Shopify app processes Shopify store and order-related data required to provide:

• Conversion tracking

• Performance reporting

• Billing and usage calculations

The App does not require or process customer personal data (name, email, phone number, or address) for its core functionality.

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Data Minimization

We follow a strict data minimization approach and process only the data necessary to operate the App effectively. This may include:

• Store identifier (domain)

• Order identifiers

• Timestamps

• Order totals and currency

• Line items

• Internal attribution identifiers

We do not intentionally collect or process customer personal data.

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Merchant Obligations

By using the App, you agree that:

• You are responsible for ensuring your store’s privacy policy clearly discloses the use of third-party analytics and attribution services such as PoloPan.

• You comply with all applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

• You have obtained any necessary consents or lawful basis required to share data with PoloPan.

Failure to meet these obligations may result in suspension or termination of access to the App.

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Termination

You may stop using the App at any time by uninstalling it from your Shopify store.

Upon uninstallation:

• Future data transfer from Shopify to PoloPan will stop.

• Previously collected data may be retained where necessary for:

  • Legal compliance

  • Security purposes

  • Fraud prevention

  • Billing and reconciliation

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Grievance Officer

Name: Shekhar Chatterjee
Email: s@polopan.com
For any complaints or data protection concerns related to the PoloPan Shopify app.

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General Provisions

• These Merchant Terms are supplemental to PoloPan’s main Terms of Service and Privacy Policy.

• In case of any conflict, these Merchant Terms shall prevail for Shopify App usage.

• PoloPan reserves the right to update these Terms at any time.

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Contact Information

For questions regarding these Terms, please contact:
Email: hey@polopan.com